Refund and Returns Policy

Refund Policy

Thank you for shopping at Zinjji. We strive to provide high-quality products and excellent customer service. If you’re not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have [number of days, e.g., 30 days] to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. A receipt or proof of purchase is required to complete your return.

2. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment. The time it may take for your refund to process will depend on your card issuer’s policies.

3. Shipping

Shipping costs for returning your item are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Non-Returnable Items

Certain types of items are exempt from being returned, including [list any specific non-returnable items like perishable goods, custom products, or items on sale].

5. Contact Us

If you have any questions about our refund policy, please contact us at [your email or phone number].