Shipping & Delivery

Shipping & Delivery Policy

Welcome to Zinjji! We strive to offer a smooth and timely delivery experience to all our customers. Please read our Shipping & Delivery Policy carefully to understand how we handle orders, shipping timelines, and delivery options.

1. Shipping Locations

Domestic Shipping: We currently offer shipping across [mention country, e.g., Bangladesh].
International Shipping: [Specify if you offer or don’t offer international shipping. If offered, list the countries or regions].

2. Order Processing Time

Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays).
Custom Orders: Custom or personalized orders may require additional processing time, which will be communicated at checkout or via email.

3. Shipping Rates

Standard Shipping: [Specify rate, e.g., Free on orders above $50 or flat rate].
Express Shipping: [Specify rate, e.g., Additional charge for expedited delivery].

4. Estimated Delivery Times

Domestic Deliveries: Expected delivery time is usually 3-7 business days.
International Deliveries: Delivery times vary by location, ranging from 7-21 business days depending on customs and other factors.

Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather, customs delays, or courier issues.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your order in real time.
Please allow up to 24 hours for tracking updates to appear.

6. Shipping Restrictions

Some items may have specific shipping restrictions or may not be eligible for delivery to certain locations. Any restrictions will be noted in the product description.

7. Undeliverable Packages

If a package is deemed undeliverable due to an incorrect address or other reasons, it may be returned to us. In such cases, we will reach out to confirm details and arrange re-shipping. Additional shipping fees may apply.

8. Lost or Damaged Items

Zinjji is not liable for lost or damaged packages once they are with the shipping carrier. However, we will assist in filing a claim with the carrier if a package is lost or damaged.

9. Contact Us

For any questions or concerns regarding shipping, please contact our customer support at [insert contact email or phone number]. We’re here to help!